• afdindia ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our mobile application known as "afdindia NIFT NID Test Prep" ("App") and website known as "www.afdindia.com" ("Site"). By using our Website & App, you agree to the practices described in this policy.

• We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, and in connection with other activities, services, features or resources we make available on our Site or App. Users may be asked for:

1. Name: For identification and personalization.
2. Phone Number: For communication, support, and updates.
3. Email Address: For account recovery, notifications, and promotional content.
4. Location Data: To improve service delivery and legality.

• We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal information may include:

1. Browser name: For marketing reasons.
2. Type of device: For marketing reasons.
3. Operating system: For marketing reasons.
4. Link tracking: For marketing reasons.
5. Course progress: For better learning experience.
6. Interactions: For better learning experience.
7. Feedbacks: For better learning experience.
8. App Usage: For analytics and performance monitoring.

• Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

• afdindia collects and uses Users personal information for the following purposes:

1. To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our App or Site.
2. To improve our Site & App: We continually strive to improve our App & Site offerings based on the information and feedback we receive from you.
3. To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
4. To send periodic emails: The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions.

• We do not sell your data. We may share the data with trusted third-party service providers (e.g., analytics providers) to help improve our services or as required by law or to comply with legal obligations.

• We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

• We understand that users may, at times, wish to discontinue their association with our platform. To facilitate this process, we have established a straightforward account deletion policy. Users can request the deletion of their account by following the outlined procedure:
• Submission of Deletion Request: Users must initiate the account deletion process by submitting a formal request to our email [email protected]. It is required for users to provide essential information, such as their email address associated with the account, and a brief reason for the deletion request.
• Verification: To ensure the security of the account deletion process, we will perform a verification check to confirm the identity of the requester. This may involve sending a confirmation email or employing other appropriate authentication methods.
• Processing Time: Once the request is verified, our team will promptly process the account deletion. Users can expect their accounts to be permanently deleted within a reasonable timeframe, and they will receive a confirmation email upon successful completion.
• Data Removal: We commit to responsibly handling user data. Deleted accounts will have their personal information permanently removed from our systems, ensuring compliance with privacy regulations.

User Rights

You have the following rights concerning your data:

• Access: Request a copy of the data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your data.
• Opt-out: Opt out of receiving promotional communications.

To exercise any of these rights, contact us at [email protected].

Sharing your personal information

• We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

• Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

• Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

• afdindia has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

• By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.