Payment Gateways

Payment Gateway means and includes any of the following for the purpose of this Agreement:

PaySeal(ICICI)

Avenues India Pvt. Ltd.

Citrus Payment Solutions Private Limited

PayPal Pte.Ltd

Paytm (One97 Communications Ltd)

Stripe, Inc.

Instamojo Technologies Private Limited

Razorpay Software Private Limited

"Amendment" means amendment made by afdindia in the terms and conditions of this agreement.

Refund & Cancellation

Students enroled into online & self-study courses: may withdraw from the program within 48hrs of enrollment, provided he/she has accessed less than 10% of the courseware and not attempted any of the assements, test, mock test. In such cases the course fee may be refunded within 7 working days.
Students enroled into the hybrid/classroom courses: No refund of fees can be given for absence, except for serious illness confirmed by a medical Certificate. In such exceptional cases, Fee deposits will be refunded within 30 days of the student’s departure. In such cases, enrollment fees, application fees, processing fees & tuition fees on a prorata basis (from the date of enrollment to date of withdrawal) shall be deducted from the fees deposit.
Students enroled into the hybrid/classroom courses: Fee deposits will not be returned if the student does not attend classes, decides to withdraw from the classes for reasons other than medical conditions, or if a student is asked to leave by the management, during the duration of study, as disciplinary action.

Fee deposits will not be refunded in cash. All applicable refunds shall be processed through online transfer ONLY, to the source account from where the payment was originally made within sixty (60) calendar days from the date of cancellation. Further, all refund(s) shall be processed in Indian Rupees only.

In the event your payment instrument/account through which original payment was made, is not active or does not support refunds, you shall be required to provide other bank account details belonging to you for processing the relevant refund. We shall not be held responsible and/ or accountable for crediting refund money to the wrong account due to incorrect details furnished by you. You shall be required to furnish a declaration for transfer of refund to another bank account in the format and manner as may be required by us.

In case you have not received the refund within the above mentioned thirty (60) calendar days period, then please reach out to us a 9995484634 or write to us at [email protected]. If the Subscriber cancels his/her/their subscription to afdindia’s Classes, then the enrollment shall also stand cancelled and the refunds for the fee deposit shall be processed as per the above clause or afdindia shall be processed as per the existing terms and conditions and relevant refund policies applicable to afdindia’s Classes

Account Deletion Request

We understand that users may, at times, wish to discontinue their association with our platform. To facilitate this process, we have established a straightforward account deletion policy. Users can request the deletion of their account by following the outlined procedure:

(1) Submission of Deletion Request: Users must initiate the account deletion process by submitting a formal request through contact us section available on the platform. It is required for users to provide essential information, such as their email address associated with the account, and a brief reason for the deletion request.

(2) Verification: To ensure the security of the account deletion process, we will perform a verification check to confirm the identity of the requester. This may involve sending a confirmation email or employing other appropriate authentication methods.

(3) Processing Time: Once the request is verified, our team will promptly process the account deletion. Users can expect their accounts to be permanently deleted within a reasonable timeframe, and they will receive a confirmation email upon successful completion.

(4) Data Removal: We commit to responsibly handling user data. Deleted accounts will have their personal information permanently removed from our systems, ensuring compliance with privacy regulations.

This policy aims to provide a transparent and efficient process for users seeking account deletion while maintaining the security and integrity of our platform.